Privacy Policy

Effective Date: 20th June 2026

Website: Sinha Exports (www.sinhaexports.com)

1. Introduction

Welcome to Sinha Exports (“Company,” “we,” “our,” or “us”). We are committed to protecting the privacy and personal information of our website visitors, customers, suppliers, and business partners in accordance with applicable Indian laws including the:
  • Digital Personal Data Protection Act, 2023
  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:
  1. Personal Information
    • Full name
    • Phone number
    • Email address
    • Company/business name
    • Shipping and billing address
    • GST or trade-related details
  2. Technical Information
    • IP address
    • Browser type
    • Device information
    • Operating system
    • Website usage analytics
    • Cookies and tracking technologies
  3. Business Inquiry Information
    • When users submit inquiries related to spices, exports, wholesale orders, or partnerships, we may store communication records for business and compliance purposes.

3. Purpose of Data Collection

We collect and use personal data for:
  • Processing inquiries and orders
  • Export and wholesale communication
  • Customer support
  • Improving website performance
  • Sending quotations, invoices, and order updates
  • Legal and regulatory compliance
  • Fraud prevention and security monitoring

4. Cookies Policy

Our website may use cookies and similar technologies to improve user experience and website functionality. Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Data Sharing and Disclosure

We do not sell personal data. We may share information with:
  • Logistics and shipping partners
  • Payment gateways
  • Government or legal authorities when required by law
  • Technology service providers assisting website operations
All third-party partners are expected to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable technical and organizational safeguards to protect personal data against:
  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure
However, no internet-based system is completely secure, and users share information at their own risk.

7. Data Retention

We retain personal information only as long as necessary for:
  • Business operations
  • Legal compliance
  • Tax and accounting obligations
  • Dispute resolution

8. User Rights Under Indian Law

Subject to applicable law, users may request:
  • Access to personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Withdrawal of consent
  • Information regarding data processing activities

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies.

10. Children's Privacy

Our services are intended for business and commercial users. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.